Product Origin & Fulfilment Policy
Product Origin & Fulfilment Policy
Product origin
Products sold by Rivelia Paris are manufactured and sourced in China through suppliers and manufacturing partners.
We provide this information openly so customers can understand where their products originate.
Fulfilment
Orders are generally fulfilled directly through our logistics partner in China.
The logistics partner is responsible for preparing, packaging and handing the parcel into the international delivery network.
Delivery to the United Kingdom
Orders are transported internationally from China to the United Kingdom.
The estimated total delivery time is generally 6-10 business days from order confirmation, consisting of approximately:
- 1-3 business days of processing
- followed by approximately 5-7 business days of transit
These times are estimates.
Tracking
Where tracking is available, tracking information is emailed after dispatch.
Customs procedures
Because orders are shipped internationally, parcels may pass through customs procedures.
This may occasionally affect delivery times.
Taxes and import charges are handled in accordance with the applicable UK rules and the arrangements shown during checkout.
Contact
For questions regarding product origin or fulfilment: contact@riveliaparis.fr